Returns and Refunds
In order to avoid uncomfortable situations, we recommend to pay attention to the condition of the delivered package at the moment that you receive it, and check it for obvious damages. For any problem that you might consider that you wish to return something you purchased from our eshop, please contact us at before any further action. We will be more than happy to serve you. In case of error of our company, we fully refund the money that corresponds to the value of the order and the shipping costs. The return of the product must be made within fourteen (14) calendar days from the date of receipt of the products. Returns are accepted upon agreement and only if the products are unused, undamaged and in their original condition (and the outer packaging). In case of using the product or altering their original packaging, the return is not accepted.
Your refunds are made within 14 days of the return and receipt of the products by our company. Retail receipt is required for returns and their return packaging will be in a box, so the product is not damaged (not in an envelope or other type of packaging). In the event that the return is not made within a period of fourteen (14) calendar days from the day of receipt or some of the return conditions are not met, quantacell67.eu has the right not to accept the products back and not to proceed with their replacement. In case the payment was made by credit card, the transaction will be canceled and the credit card will be updated accordingly.
Quantacell67.eu will immediately replace your package if you send us photos ( to our email ) with your parcel that the products you have selected appear broken, damaged or spilled. In this event, Quantacell67.eu will refund the money of the value of the product to your account. This process should be done within 24 hours from the moment you receive your parcel from the shipping company.
You can cancel your order, if you wish, without charge, provided that the products have NOT been shipped from our store, by sending us an email at with your order number, the name and surname of the place holder and your telephone number. You will receive a reply email that your order has been cancelled.